We Will Help You on Your Way
Owners of The Cleaning Authority businesses are committed to hiring only the best and empowering them to become leaders who bring out the best in the people around them. Learn more about the Career Path Growth below!
Professional Housecleaner
Prerequisite:- Complete and pass Professional Housecleaner Training Course
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Quality oriented
- Follow Detail-Clean Rotation System
- Pass routine quality inspections
- Team oriented
- Clean efficiently (typically 4 to 5 houses per day)
- Follow office policies and procedures
Certified Professional Housecleaner
Prerequisite:- Complete and pass Certified Professional Housecleaner Training Course
- Meet all prerequisites and job requirements of Professional Housecleaner
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Quality oriented
- Pass routine quality inspections
- Team oriented
- Follow office policies and procedures
- Full understanding of Detail-Clean Rotation System
- Clean efficiently (typically 4 to 5 houses per day)
- Evaluate and assist team members
Team Leader
Prerequisite:- Complete and pass Team Leader Training Course
- Meet all prerequisites and job requirements of Certified Professional Housecleaner
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Quality oriented
- Pass routine quality inspections
- Team oriented
- Follow office policies and procedures
- Evaluate and assist team members
- Mentor new employees
- Good time management skills
- Understand the inspection process
- Inspect teammate(s)
- Communicate with management
- Manage cleaning time to meet COGS target
- Clean efficiently (typically 4 to 5 houses per day)
- Full understanding of Detail-Clean Rotation System
Trainer
Prerequisite:- Complete and pass Train the Trainer Course
- Meet all prerequisites and job requirements of Team Leader
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Quality oriented
- Pass routine quality inspections
- Team oriented
- Provide trainees with proper feedback
- Full understanding of office policies and procedures
- Full understanding of Detail-Clean Rotation System
- Clean efficiently (typically 4 to 5 houses per day)
- Provide management feedback on trainee’s progress
Quality Inspector
Prerequisite:- Complete and pass the Quality Inspector Training Course
- Meet all prerequisites and job requirements of Trainer
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Quality oriented
- Clean efficiently
- Full understanding of Detail-Clean Rotation System
- Full understanding of office policies and procedures
- Provide cleaners with proper feedback
- Provide management with feedback
- Inspect 25 to 30% of cleans per day
- Facilitate training classes
- Customer follow-up
- Proficient with software and IVR inspection system
Assistant Manager
Prerequisite:- Complete and pass Assistant Manager Training Course
- Meet all prerequisites and job requirements of Quality Inspector
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Full understanding of office policies and procedures
- Proficient with software and IVR inspection system
- Quality oriented
- Clean efficiently
- Exemplary knowledge of daily operations
- Inspect 10 to 25% of cleans per day
- Full understanding of Detail-Clean Rotation System
- Excellent communication skills with customers and management
- Provide cleaners with proper feedback
- Exemplary resolution skills
- Hiring and employee management skills
- Inventory control
- Support management goals and objectives
- Facilitate training classes
- Consistently meet or exceed COGS target
- Consistently meet or exceed quality goals
Manager
Prerequisite:- Complete and pass Manager Training Course
- Meet all prerequisites and job requirements of Assistant Manager
- Exemplary attendance
- Promptness
- Positive attitude
- 100% effort
- Clean efficiently
- Quality oriented
- Full understanding of office policies and procedures
- Exemplary knowledge and management of daily operations
- Proficient with software and IVR inspection system
- Full understanding of Detail-Clean Rotation System
- Inspect 10 to 25% of cleans per day
- Provide cleaners with proper feedback
- Provide owner with timely feedback
- Exemplary communication skills
- Exemplary resolution skills
- Hiring and employee management skills
- Support management goals and objectives
- Facilitate regular staff meetings
- Customer service oriented
- Inventory control
- Consistently meet or exceed COGS target
- Consistently meet or exceed quality goals
- Hold employees accountable to management expectations
